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Our Frequently Asked Questions

Environmental Education Associates is now approved to present NYSDOH Asbestos Refreshers & USEPA Lead Abatement and Renovator Initial and Refresher classes online by live webinar. Click here or call 888-436-8338 for more information or to register.

EEA Course FAQ’s

Find answers to the questions you have about us or about our classes as you prepare for your session.

What should I bring to class?

Environmental Education Associates provides all course materials, including course manuals, handouts, specimens and electronic media, where applicable.

You may want to bring a pen and note paper. We will supply pens and highlighters for those attending an initial training course. Those attending courses that are “hands-on” should be prepared for manual labor and should be outfitted appropriately with long pants and work boots. Environmental Education Associates will provide any additional safety equipment, including safety glasses and hard hats as determined by the circumstances.

What’s your refund policy, especially if I have to cancel a course I’ve registered in?

Environmental Education Associates reserves the right to cancel classes due to low enrollment in advance of the course start date. To avoid any inconvenience, pre-registration with full payment is the only way to be notified if a class is cancelled.

In the event that class is cancelled, refunds will be issued. Additionally, refunds will be issued if a student cancels five business days prior to class start date. If the student cancels in less than 5 business days, credit will be issued for the next available class. If a student does not cancel their registration, or begins a class and is unable to complete the entire class, the student is ineligible for a refund and is responsible for the full tuition.

Please see our full cancellation policy for more details.

For More Information

Find more information about our different courses at the FAQ pages dedicated to various topics.

For any additional questions, contact us below, and we will get back to you soon! Or register today for your certification class! Sessions are available across New York.